Delivery & Returns

Delivery

We offer free UK delivery on all orders based in the UK. UK orders are despatched within 3 to 5 business days and are sent via Royal Mail 2nd Class signed for. International shipping costs vary and our international options are displayed once select your location during checking

Returns

In the unlikely event that you are unhappy with your order, please email: support@mail.ledmoonlamp.com in the first instance detailing the issue and we will try to resolve the issue.
If you need to return your item,
please contact: returns@mail.ledmoonlamp.com for assistance and instructions to return your item to us. Once the item(s) have been received and inspected, we will process your refund. Return shipping costs are cover by the buyer.

Before you return the item(s) back to us for a refund, Please make sure the item(s) and any free items that came with the product are:

  • unused (with any tags still attached)

  • in original packaging

  • in a re-sellable condition.